Payless Continues to Focus on Customers

Payless Continues to Focus on Customers

Information contained on this page is provided by an independent third party content provider. Frankly and this Site make no warranties or representations in connection therewith. 27, 2018 /PRNewswire/ In an effort to continue its emphasis on “serving the customer,” today Payless ShoeSource (“Payless” or “the Company”) announced that as part of its ongoing transformation, it has taken steps to realign its North America retail organizational structure. Specifically, Payless is increasing the number of North America associates who work closer to the store level while reducing layers between its corporate headquarters and retail stores. The primary objective of this realignment is to drive results through coaching, mentoring, and developing a strong team of group leaders who will in turn lead the majority of Payless store teams. Additionally, the realignment will continue Payless ongoing efforts to modernize its approach to serving its customers in a continuously changing retail environment.Martin R. Wade, III, Interim Chief Executive Officer and Chairman of Payless, who is part of the leadership team at Payless that has re dedicated the company to serving its customer and positioning Payless for success, said in a statement today, “In the fall and early winter, we began a process of putting the emphasis of our business back where it should be on our customers, our lifeline. This week we took another step forward in that effort, by increasing the number of associates and group leaders who are closest to our customers. and one of the largest in the world, offering a wide range of shoes and accessory items at affordable prices for every member of the family. The company mission is simple: Become the Go To, Get More, Pay Less shoe store for our customers.Payless seasonal collection includes shoes for almost every need like dress, casual, and athletic styles as well as specialty footwear such as dance shoes, sport cleats, water socks, and slip resistant footwear. Payless stores feature hard to find sizes for women with a significant portion of the seasonal assortment offered in sizes 11, 12, and 13, and wide widths. The children line also includes a range of styles in wide widths, as well as half sizes and extended sizes up to youth size 6 (equivalent to women size 8 and men size 6). Payless also carries an array of seasonal accessories such as socks, handbags, scarves, hats, jewelry, and hair items to help everyone complete their looks.Brands are always important to shoppers and Payless has a strong portfolio featuring popular and authentic athletic brand Champion, American Eagle by Payless, designer label Christian Siriano for Payless, heritage skate brand Airwalk, KangaROOS, American classic Dexter, and the youthful edgy fashion brand, Brash. The children collection features one of the broadest and most powerful assortments in the marketplace, including a range of fun character shoes kids love to wear.Payless was founded in 1956, in Topeka, Kan. on a revolutionary idea selling quality shoes at affordable prices in a self select environment. Sixty years later, Payless continues the self select model combined with leading customer service to provide a fun and engaging shopping experience for its customers.
Payless Continues to Focus on Customers